Privacy Policy
Last updated: 18 July 2026
Information We Collect
We collect information you provide directly:
- Account data: name, email, phone number, password
- Order data: billing/shipping addresses, purchase history, payment method
- Profile data: preferences, wishlist, reviews
- Device data: IP address, browser type, pages visited (via cookies)
How We Use Your Information
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Provide customer support
- Personalise your shopping experience
- Send promotional offers (only with your consent)
- Improve our website and services
- Comply with legal obligations
Data Sharing
We do not sell your personal data. We share data only with:
- Shipping partners (e.g. Shipmozo, Delhivery) to fulfil orders
- Payment processors for secure payment handling
- Analytics services (anonymised data only)
- Law enforcement when legally required
Cookies
We use cookies to keep you logged in, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, but some features may not work properly.
Data Security
Your data is protected with industry-standard SSL encryption. Passwords are hashed using bcrypt. We conduct regular security audits and restrict access to personal data to authorised personnel only.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
Data Retention
We retain your data as long as your account is active or as needed to provide services. Order data is kept for 7 years for legal/tax purposes. You may request account deletion at any time.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services constitutes acceptance.
Contact Us
For privacy-related queries or to exercise your rights, contact our Privacy Team at:
info@waawsome.com